I help lean businesses — preschools, salons, and service providers — build systems that attract and convert clients.

I do not just run campaigns. I design architecture: positioning, persona mapping, enquiry systems, and first-week onboarding that turns new clients into long-term relationships.

I do not need a big budget to make an impact. I need a clear problem — and the willingness to solve it strategically.

I already have a paying client. I already have a framework. Now I am offering it to you.

Services (Brief):

– Strategy & Positioning
– Content Systems (templates, scripts, parent packs)
– Enquiry Conversion (WhatsApp triage, tour scripts, follow-up sequences)
– Poka-Yoke Design (first-week systems, check-ins, referral incentives)

Call to Action:

If you are a lean business that needs marketing but cannot afford the giants — reach out. Let us talk.

C&O CASE STUDY (Paying Client)

Title: Chicky & Olive Preschool — From 30 to 45

Brief:

Chicky & Olive is a French-inspired preschool in Serangoon Gardens with a specialist track for children with autism and special needs.

The challenge: low awareness, low social media presence, and a reliance on referrals.

What I delivered:

  • Positioning strategy — inclusion-first messaging with special needs as a feature
  • Parent journey mapping — from first enquiry to first week of school
  • Poka-yoke systems — WhatsApp triage, tour scripts, first-week check-ins
  • Social media as a closing tool — not broadcast, but reassurance

The goal: increase enrolment from 30 to 45 by September 2026.

Status: Work in progress — case study to be updated with results.

RAFA (Reference — Not Client)

Title: Rafa Skincare (previously J-Rophe)— Internship Case Study

Brief:

During my marketing internship at Rafa Skincare, a Korean-inspired facial studio, I applied the same strategic thinking that I now offer to paying clients.

What I delivered:

  • Positioned the brand as “relationship-based, referral heritage”
  • Set up TikTok and trained staff on video production
  • Created brand assets, FAQ banks, and product listings

Rafa was not a client — it was where I tested and refined the frameworks I now offer to paying clients.